@inproceedings{64a71a36bdc94de982e1cf00082b52b5,
title = "Using social network analysis to explore the dynamics of tele-mentors' meta-support in practice",
abstract = "Little research has been conducted on human support in CSCL situations. Extensive investigations on human meta-support are, in fact, rare. In this study, we have developed a set of mechanisms to facilitate human meta-support in a CSCL environment. Thirteen cognitive-affective pairs of mentors who facilitate a total of 82 forum groups share and discuss their mentoring practice in an exclusive Mentoring Forum. Using Social Network Analysis, we have explored the dynamics within and among pairs of mentors to reveal how they engaged in this environment and how they coconstructed their knowledge on how best to support a group of learners.",
keywords = "Meta-support, Paired telementors, SNA, Synergetic scaffolding",
author = "Chen, {Fei Ching} and Jiang, {Ho Ming}",
year = "2007",
language = "???core.languages.en_GB???",
isbn = "9780615154367",
series = "Computer-Supported Collaborative Learning Conference, CSCL",
number = "PART 1",
pages = "128--131",
booktitle = "CSCL 2007 - Computer Supported Collaborative Learning Conference 2007",
edition = "PART 1",
note = "Conference on Computer Supported Collaborative Learning: Of Mice, Minds, and Society, CSCL 2007 ; Conference date: 16-07-2007 Through 21-07-2007",
}