Understanding knowledge sharing in virtual communities: An integration of expectancy disconfirmation and justice theories

Chao Min Chiu, Eric T.G. Wang

研究成果: 會議貢獻類型會議論文同行評審

7 引文 斯高帕斯(Scopus)

摘要

This paper integrates expectancy disconfirmation theory and justice theory to construct a model for investigating the motivations behind people's knowledge sharing in open professional virtual communities. The study holds that three dimensions of positive disconfirmation (i.e., knowledge quality, self-worth, and social interaction), three dimensions of justice (i.e., distributive, procedural justice, and interactional), and playfulness will influence individuals' satisfaction with knowledge sharing in open professional virtual communities. We also argue that playfulness and satisfaction can engender knowledge sharing continuance intention in such communities. Data collected from 270 members of one open professional virtual community provide support for the proposed model. The results help identifying the motivation underlying individuals' knowledge sharing behavior. Implications for theory and practice and limitations are discussed.

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出版狀態已出版 - 2007
事件11th Pacific Asia Conference on Information Systems: Managing Diversity in Digital Enterprises, PACIS 2007 - Auckland, New Zealand
持續時間: 3 7月 20076 7月 2007

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???event.eventtypes.event.conference???11th Pacific Asia Conference on Information Systems: Managing Diversity in Digital Enterprises, PACIS 2007
國家/地區New Zealand
城市Auckland
期間3/07/076/07/07

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