Team composition and learning behaviors in cross-functional teams

Ying Jung Yeh, Huey Wen Chou

研究成果: 雜誌貢獻回顧評介論文同行評審

32 引文 斯高帕斯(Scopus)

摘要

This study examines the effects of two types of team diversity (functional and positional diversity) and team learning behaviors on the performance of cross-functional teams. Enterprise resource planning (ERP) system implementation teams were selected for investigation because of their cross-functional characteristics. The study results indicate that team learning behaviors had a significant and consistently positive effect on team performance. Functional diversity had a negative effect on team satisfaction, while t he effect of positional diversity was positive. Task and relational conflicts were also found to be negatively associated with team performance, but the results did not confirm the hypothesized mediating and moderating effect. Recommendations are provided to improve the effectiveness of cross-functional teams.

原文???core.languages.en_GB???
頁(從 - 到)391-402
頁數12
期刊Social Behavior and Personality
33
發行號4
DOIs
出版狀態已出版 - 2005

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