TY - GEN
T1 - Risk analysis of B2B systems in book supply chain from the perspective of information processing needs
AU - Shen, Chien Wen
AU - Hsu, Ping Yu
AU - Peng, Pao Yi
AU - Lin, Hsiu Heng
PY - 2011
Y1 - 2011
N2 - This research applied the information processing theory to evaluate the risks that are associated with B2B systems of book supply chain. Hypotheses were proposed to examine the relationships between the risks of information processing needs and the performance of B2B systems. Understanding these relationships can help companies to prioritize their task of risk reduction in a performance-driven environment of book supply chain. Our proposed hypotheses were tested upon the companies listed on the memberships of the Chinese Book Marketing Development Association. Empirical findings indentified the risk factors of Demand, Supply, Best-Selling Books, Trust, Firm Investment, and Supplier Investment from the perspective of information processing needs regarding B2B systems in book industry. While lower risk of Demand factor can produce better performance of satisfaction, new business opportunities, cost reduction, and operational efficiency from B2B systems, risk reduction on the factors of Best-Selling Books, Firm Investment, and Supplier Investment are unable to produce better performance from B2B systems. Besides, if the performance of corporation images and partnership are the most critical concerns of book supply chain, companies need to reduce the risk of Trust factor according to our findings. Finally, the companies with low risk on the factor of Supply generally can have better performance of turnover and market share from B2B systems than the ones with high risk.
AB - This research applied the information processing theory to evaluate the risks that are associated with B2B systems of book supply chain. Hypotheses were proposed to examine the relationships between the risks of information processing needs and the performance of B2B systems. Understanding these relationships can help companies to prioritize their task of risk reduction in a performance-driven environment of book supply chain. Our proposed hypotheses were tested upon the companies listed on the memberships of the Chinese Book Marketing Development Association. Empirical findings indentified the risk factors of Demand, Supply, Best-Selling Books, Trust, Firm Investment, and Supplier Investment from the perspective of information processing needs regarding B2B systems in book industry. While lower risk of Demand factor can produce better performance of satisfaction, new business opportunities, cost reduction, and operational efficiency from B2B systems, risk reduction on the factors of Best-Selling Books, Firm Investment, and Supplier Investment are unable to produce better performance from B2B systems. Besides, if the performance of corporation images and partnership are the most critical concerns of book supply chain, companies need to reduce the risk of Trust factor according to our findings. Finally, the companies with low risk on the factor of Supply generally can have better performance of turnover and market share from B2B systems than the ones with high risk.
KW - B2B system
KW - Book Supply Chain
KW - Information Processing Theory
KW - Risk Analysis
UR - http://www.scopus.com/inward/record.url?scp=79956034396&partnerID=8YFLogxK
U2 - 10.1109/ICICTA.2011.280
DO - 10.1109/ICICTA.2011.280
M3 - 會議論文篇章
AN - SCOPUS:79956034396
SN - 9780769543536
T3 - Proceedings - 4th International Conference on Intelligent Computation Technology and Automation, ICICTA 2011
SP - 1114
EP - 1117
BT - Proceedings - 4th International Conference on Intelligent Computation Technology and Automation, ICICTA 2011
T2 - 2011 4th International Conference on Intelligent Computation Technology and Automation, ICICTA 2011
Y2 - 28 March 2011 through 29 March 2011
ER -