Identifying the indicators attracting users to online question and answer discussion forums

Shan Shan Cheng, Eric Zhi Feng Liu, Ruey S. Shieh

研究成果: 雜誌貢獻期刊論文同行評審

10 引文 斯高帕斯(Scopus)

摘要

In this study we explored the indicators that attract users to engage in online question and answer (Q&A) discussion forums. Our strategy of recruiting users as a source of information to generate user-centered indicators was a new approach. We conducted in-depth interviews with 41 users to gain a perspective on 2 popular online Q&A discussion forums. To establish a theoretical framework, we employed the personal, environmental, and behavioral components proposed by Bandura (1986). Our findings revealed that 15 indicators are associated with the popularity of online Q&A discussion forums. The indicators identified in this study could be used in future research to guide users in the selection of appropriate online Q&A forums.

原文???core.languages.en_GB???
頁(從 - 到)283-292
頁數10
期刊Social Behavior and Personality
40
發行號2
DOIs
出版狀態已出版 - 2012

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