TY - GEN
T1 - Examining the implementation risks affecting different aspects of enterprise resource planning project success
AU - Tsai, Wen Hsien
AU - Lin, Sin Jin
AU - Liu, Jau Yang
AU - Lee, Kuen Chang
AU - Lin, Wan Rung
AU - Hsu, Jui Ling
PY - 2010
Y1 - 2010
N2 - Enterprise Resource Planning (ERP) projects have often been found to be costly, complex, and risky to implement in enterprises. Therefore, understanding ERP implementation risks can help reduce the failure of ERP projects. The aim of this study was to explore two questions: (1) Do the six risk dimensions (planning & control, requirement, organization environment, user, team, and project complex) have different impacts on ERP project implementation success? (2) Which critical risk factor among the six risk dimensions is the most important to be resolved for the achievement of ERP project implementation success? The research results not only revealed the six risk dimensions associated with ERP system implementation success, but also showed that the significant risk factors among the six risk dimensions which managers must mitigate or eliminate are "Unclear goals," "Lack of ERP fit to organizational process," "Lack of organizational change," "Users are not ready to use an ERP system to assist their work," "IT members' lack of specialized knowledge required by the ERP project," and "Difficult to integrate the ERP with other IT systems," which knowledge could be used to prepare an effective ERP project risk management plan to increase ERP implementation success.
AB - Enterprise Resource Planning (ERP) projects have often been found to be costly, complex, and risky to implement in enterprises. Therefore, understanding ERP implementation risks can help reduce the failure of ERP projects. The aim of this study was to explore two questions: (1) Do the six risk dimensions (planning & control, requirement, organization environment, user, team, and project complex) have different impacts on ERP project implementation success? (2) Which critical risk factor among the six risk dimensions is the most important to be resolved for the achievement of ERP project implementation success? The research results not only revealed the six risk dimensions associated with ERP system implementation success, but also showed that the significant risk factors among the six risk dimensions which managers must mitigate or eliminate are "Unclear goals," "Lack of ERP fit to organizational process," "Lack of organizational change," "Users are not ready to use an ERP system to assist their work," "IT members' lack of specialized knowledge required by the ERP project," and "Difficult to integrate the ERP with other IT systems," which knowledge could be used to prepare an effective ERP project risk management plan to increase ERP implementation success.
KW - Enterprise resource planning
KW - Implementation risk factors
KW - Project success
KW - Risk management
UR - http://www.scopus.com/inward/record.url?scp=78651437030&partnerID=8YFLogxK
U2 - 10.1109/ICCIE.2010.5668317
DO - 10.1109/ICCIE.2010.5668317
M3 - 會議論文篇章
AN - SCOPUS:78651437030
SN - 9781424472956
T3 - 40th International Conference on Computers and Industrial Engineering: Soft Computing Techniques for Advanced Manufacturing and Service Systems, CIE40 2010
BT - 40th International Conference on Computers and Industrial Engineering
T2 - 40th International Conference on Computers and Industrial Engineering, CIE40 2010
Y2 - 25 July 2010 through 28 July 2010
ER -