Evaluation criteria analysis in selecting an online securities trading system by brokerage firms in Taiwan

This study is devoted to the criteria for the evaluation of an online securities trading system for brokerage firms. Based on the evaluation criteria identified, through the literature review, a hierarchical structure of four dimensions and twenty-three factors is constructed, and a systematic approach with consistent fuzzy preference relations (CFPR) was employed to assess the relative importance and ranking of these criteria. Discussion of the results is made and a brief conclusion is proposed. Among the identified dimensions, "System stability" is considered the most important for selecting the online securities trading system for brokerage firms based on the responses of our invited experts. "System function" and "System charge" are the second and third most important dimensions needed to select an appropriate online securities trading system. "Vendor capability" is the last dimension in the sequence of relative importance affecting selection of an online securities trading system.