Employee satisfaction, corporate social responsibility and financial performance

Chu Hsuan Chang, Hsiou Wei Lin, Wen Hsien Tsai, Wei Liang Wang, Cheng Tsu Huang

研究成果: 雜誌貢獻期刊論文同行評審

11 引文 斯高帕斯(Scopus)


This study explores the extent to which employee turnover, a proxy variable to employee loyalty, helps mediate the relationship between Taiwanese firms’ corporate social responsibility (CSR) performance and financial outcome. The results show that a firm’s CSR performance is negatively correlated with employee turnover and turnover variability, and moreover, employee turnover is negatively correlated with a firm’s financial performance. The result is especially noteworthy for studies regarding Taiwanese companies since quite a few of them are original equipment manufac-turers (hereafter also referred to as OEMs), of intermediate goods. For the sample firms, although the contribution of social responsibility appears to have insignificantly direct benefit on financial performance, we document that the extent to which CSR conducts influence on long-term financial outcomes may be moderated and mediated by employee enthusiasm.

期刊Sustainability (Switzerland)
出版狀態已出版 - 9月 2021


深入研究「Employee satisfaction, corporate social responsibility and financial performance」主題。共同形成了獨特的指紋。