@inproceedings{4a19ad4fffdb4180810e37613a31a192,
title = "Determinants of multichannel users' satisfaction in financial services",
author = "Hsieh, {Yi Ching} and Jinshyang Roan and Chen, {Wen Ying} and Chiu, {Hung Chang}",
year = "2008",
language = "???core.languages.en_GB???",
isbn = "1934272345",
series = "WMSCI 2008 - The 12th World Multi-Conference on Systemics, Cybernetics and Informatics, Jointly with the 14th International Conference on Information Systems Analysis and Synthesis, ISAS 2008 - Proc.",
pages = "263--266",
booktitle = "WMSCI 2008 - The 12th World Multi-Conference on Systemics, Cybernetics and Informatics, Jointly with the 14th International Conference on Information Systems Analysis and Synthesis, ISAS 2008 - Proc.",
note = "12th World Multi-Conference on Systemics, Cybernetics and Informatics, WMSCI 2008, Jointly with the 14th International Conference on Information Systems Analysis and Synthesis, ISAS 2008 ; Conference date: 29-06-2008 Through 02-07-2008",
}