Turning around troubled projects in an erp implementation project from consultancy project leaders' perspectives

Wen Hsien Tsai; Elliott T.Y. Hwang; Jui Chu Chang; Chien Wen Chang; Sin Jin Lin

doi:10.1504/IJBSR.2012.046352

Turning around troubled projects in an erp implementation project from consultancy project leaders' perspectives

Wen Hsien Tsai, Elliott T.Y. Hwang, Jui Chu Chang, Chien Wen Chang, Sin Jin Lin

Department of Business Administration

Research output: Contribution to journal › Article › peer-review

2 Scopus citations

Abstract

Enterprise resource planning (ERP) systems are used to provide companies with integrated information for operations management and decision-making. An ERP implementation project may become a troubled project at any stage during the life cycle of the project. We must detect and correct the causes of a project's problems before it fails. This study investigated troubled ERP implementation projects, sought the root causes of the troubled projects and determined what actions could be taken to turn around the troubled projects. We used case study methodology. The purpose of this study was to help determine whether a project is troubled and summarise possible management methods for saving a project, while it is still possible or cancelling it with minimal negative impact.

Original language	English
Pages (from-to)	123-149
Number of pages	27
Journal	International Journal of Business and Systems Research
Volume	6
Issue number	2
DOIs	https://doi.org/10.1504/IJBSR.2012.046352
State	Published - 2012

Keywords

Case studies
Enterprise resource planning systems
ERP implementation
Project failure
Project management
Troubled project

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10.1504/IJBSR.2012.046352

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abstract = "Enterprise resource planning (ERP) systems are used to provide companies with integrated information for operations management and decision-making. An ERP implementation project may become a troubled project at any stage during the life cycle of the project. We must detect and correct the causes of a project's problems before it fails. This study investigated troubled ERP implementation projects, sought the root causes of the troubled projects and determined what actions could be taken to turn around the troubled projects. We used case study methodology. The purpose of this study was to help determine whether a project is troubled and summarise possible management methods for saving a project, while it is still possible or cancelling it with minimal negative impact.",

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AU - Tsai, Wen Hsien

AU - Hwang, Elliott T.Y.

AU - Chang, Jui Chu

AU - Chang, Chien Wen

AU - Lin, Sin Jin

PY - 2012

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N2 - Enterprise resource planning (ERP) systems are used to provide companies with integrated information for operations management and decision-making. An ERP implementation project may become a troubled project at any stage during the life cycle of the project. We must detect and correct the causes of a project's problems before it fails. This study investigated troubled ERP implementation projects, sought the root causes of the troubled projects and determined what actions could be taken to turn around the troubled projects. We used case study methodology. The purpose of this study was to help determine whether a project is troubled and summarise possible management methods for saving a project, while it is still possible or cancelling it with minimal negative impact.

AB - Enterprise resource planning (ERP) systems are used to provide companies with integrated information for operations management and decision-making. An ERP implementation project may become a troubled project at any stage during the life cycle of the project. We must detect and correct the causes of a project's problems before it fails. This study investigated troubled ERP implementation projects, sought the root causes of the troubled projects and determined what actions could be taken to turn around the troubled projects. We used case study methodology. The purpose of this study was to help determine whether a project is troubled and summarise possible management methods for saving a project, while it is still possible or cancelling it with minimal negative impact.

KW - Case studies

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KW - Project failure

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JO - International Journal of Business and Systems Research

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Turning around troubled projects in an erp implementation project from consultancy project leaders' perspectives

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Keywords

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