Turning around troubled projects in an erp implementation project from consultancy project leaders' perspectives

Wen Hsien Tsai, Elliott T.Y. Hwang, Jui Chu Chang, Chien Wen Chang, Sin Jin Lin

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Abstract

Enterprise resource planning (ERP) systems are used to provide companies with integrated information for operations management and decision-making. An ERP implementation project may become a troubled project at any stage during the life cycle of the project. We must detect and correct the causes of a project's problems before it fails. This study investigated troubled ERP implementation projects, sought the root causes of the troubled projects and determined what actions could be taken to turn around the troubled projects. We used case study methodology. The purpose of this study was to help determine whether a project is troubled and summarise possible management methods for saving a project, while it is still possible or cancelling it with minimal negative impact.

Original languageEnglish
Pages (from-to)123-149
Number of pages27
JournalInternational Journal of Business and Systems Research
Volume6
Issue number2
DOIs
StatePublished - 2012

Keywords

  • Case studies
  • Enterprise resource planning systems
  • ERP implementation
  • Project failure
  • Project management
  • Troubled project

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