The relationship between planning & control risk and ERP project success

W. H. Tsai, S. J. Lin, W. R. Lin, J. Y. Liu

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

12 Scopus citations

Abstract

Enterprise resource planning (ERP) projects have often been found to be complex and risky to implement in business enterprises. Thus, an understanding of the risk factors inherent in implementing ERP projects can help to reduce the incidence of failure. The results not only revealed which planning & control risk factors are associated with ERP project implementation, but also showed that management must be aware of the critical risk factors and their impact on ERP project success. Based on this study's findings, management must mitigate or eliminate significant risk factors such as schedule overrun, budget overrun, unclear goals, and ineffective communication. This intervention would increase the success rate of an ERP project.

Original languageEnglish
Title of host publicationIEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management
Pages1835-1839
Number of pages5
DOIs
StatePublished - 2009
EventIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2009 - Hong Kong, China
Duration: 8 Dec 200911 Dec 2009

Publication series

NameIEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management

Conference

ConferenceIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2009
Country/TerritoryChina
CityHong Kong
Period8/12/0911/12/09

Keywords

  • ERP planning & control risk
  • ERP project success

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