The relationship between implementation variables and performance improvement of ERP systems

Wen Hsien Tsai; Yi Wen Fan; Jun Der Leu; Li Wen Chou; Ching Chien Yang

doi:10.1504/IJTM.2007.013406

The relationship between implementation variables and performance improvement of ERP systems

Wen Hsien Tsai, Yi Wen Fan, Jun Der Leu, Li Wen Chou, Ching Chien Yang

Department of Business Administration

Research output: Contribution to journal › Article › peer-review

26 Scopus citations

Abstract

This study explores the relationship between implementation variables and performance improvements of ERP systems. DeLone and McLean's (1992) information systems (IS) success framework is adopted to develop performance measures to evaluate improvements in the performance of ERP systems after implementing ERP systems. The implementation variables investigated in this study are the ERP implementation status, ERP system source and ERP implementation strategy. Structured questionnaires were sent to companies listed in the top 5000 largest corporations of Taiwan. The research findings indicate that the strongest ERP systems performance improvement comes from companies that implement non-packaged ERP systems, using integral planning, and employing all the planned ERP modules.

Original language	English
Pages (from-to)	350-373
Number of pages	24
Journal	International Journal of Technology Management
Volume	38
Issue number	4
DOIs	https://doi.org/10.1504/IJTM.2007.013406
State	Published - 2007

Keywords

ERP implementation strategies
ERP system sources
Performance improvement

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abstract = "This study explores the relationship between implementation variables and performance improvements of ERP systems. DeLone and McLean's (1992) information systems (IS) success framework is adopted to develop performance measures to evaluate improvements in the performance of ERP systems after implementing ERP systems. The implementation variables investigated in this study are the ERP implementation status, ERP system source and ERP implementation strategy. Structured questionnaires were sent to companies listed in the top 5000 largest corporations of Taiwan. The research findings indicate that the strongest ERP systems performance improvement comes from companies that implement non-packaged ERP systems, using integral planning, and employing all the planned ERP modules.",

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AU - Leu, Jun Der

AU - Chou, Li Wen

AU - Yang, Ching Chien

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AB - This study explores the relationship between implementation variables and performance improvements of ERP systems. DeLone and McLean's (1992) information systems (IS) success framework is adopted to develop performance measures to evaluate improvements in the performance of ERP systems after implementing ERP systems. The implementation variables investigated in this study are the ERP implementation status, ERP system source and ERP implementation strategy. Structured questionnaires were sent to companies listed in the top 5000 largest corporations of Taiwan. The research findings indicate that the strongest ERP systems performance improvement comes from companies that implement non-packaged ERP systems, using integral planning, and employing all the planned ERP modules.

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The relationship between implementation variables and performance improvement of ERP systems

Abstract

Keywords

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