Service level agreement for TWAREN networks

Li Der Chou, Yen Wen Chen, Mao Yuan Hong, Yen Cheng Lin, Hong Han Liang, Jui Ming Chen, Jing Jou Yen, Sheng Hsien Chen, Hsien Ju Hsu, Ling Chieh Tsai, Jufen Fen Hsueh, Che Nan Yang, Shu Hung Kuo

Research output: Contribution to journalArticlepeer-review

1 Scopus citations


The next generation network, TWAREN, provides the wideband network service and guarantees qualities of services (QoS). Likewise, it embraces the mechanism of SLA which guarantees for QoS claimed. The research exploits PDF and CDF in the statistics and probability to estimate the likely index of QoS. We also compare the performances of the Production network with Research network and try to comprehend which factors may cause the pulses on the plots. Consequently, we observe that AvgRTT is lower 1.5%, PLR gets lower 42% and Availability is higher 0.08% as compared to Production network. Ultimately, we recommend that TWAREN network can draft Average RTT as 9.44ms, PLR as 0.89% and Availability as 99%. These metrics can supply the related policies of network management and the service operations for TWAREN in the future.

Original languageEnglish
Pages (from-to)145-150
Number of pages6
JournalJournal of Internet Technology
Issue number2
StatePublished - Apr 2006


  • QoS analysis
  • SLA
  • TWAREN networks


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