Salient factors for maintenance standard adoption in enterprise resource planning context: An exploratory study

Celeste See Pui Ng, Ping Yu Hsu, Wen Hsien Tsai

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Scopus citations

Abstract

Research issues on information technology standards are getting more attention recently. It is observed that limited research effort has been devoted to adoption of process standard for instance software maintenance process. This study aims to identify the salient factors for maintenance process standard(s) adoption in enterprise resource planning (ERP) packaged software environment. To achieve this, a survey is conducted with the ERP-client organizations. The result from the principle component analysis shows that ERP-client's satisfaction with the maintenance tool and system provided by the vendor for supporting maintenance activities plays a role in maintenance standard adoption. Also, the ERP-client's top management acceptance for best practices in software maintenance is another salient factor.

Original languageEnglish
Title of host publicationProceedings of the 39th Annual Hawaii International Conference on System Sciences, HICSS'06
Pages181b
DOIs
StatePublished - 2006
Event39th Annual Hawaii International Conference on System Sciences, HICSS'06 - Kauai, HI, United States
Duration: 4 Jan 20067 Jan 2006

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume8
ISSN (Print)1530-1605

Conference

Conference39th Annual Hawaii International Conference on System Sciences, HICSS'06
Country/TerritoryUnited States
CityKauai, HI
Period4/01/067/01/06

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