Multi-criteria decision-making techniques for solving the airport ground handling service equipment vendor selection problem

Chien Wen Shen, Yen Ting Peng, Chang Shu Tu

Research output: Contribution to journalArticlepeer-review

5 Scopus citations

Abstract

Appropriate airport ground handling service (AGHS) equipment vendor selection (AGHSEVS) can prevent aircraft damage and delays in airlines schedules, and ensure reliable and high-quality ground handling service. Previous research has seldom integrated multi-criteria decision-making techniques with goal programming to solve the AGHSEVS problem. This paper describes a new system evaluation model for AGHSEVS by considering both qualitative and quantitative methods. We compare the fuzzy TOPSIS method based on fuzzy weighted average left and right score methods with multi-choice and multi-aspiration goal programming approach of an AGHS company in Taiwan. These study results can help airport ground handling service company managers make optimal decisions for AGHSEVS problems. We hope the practicability of the comparable model with slight modifications of real situation data can be used in other AGHS companies.

Original languageEnglish
Article number3466
JournalSustainability (Switzerland)
Volume11
Issue number12
DOIs
StatePublished - 2019

Keywords

  • Equipment vendor selection
  • Fuzzy TOPSIS
  • Fuzzy weighted average left and right score
  • Multi-aspiration goal programming
  • Multi-choice goal programming

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