Lack of skill risks to organizational technology learning and software project performance

James Jiang, Gary Klein, Phil Beck, Eric T.G. Wang

Research output: Contribution to journalArticlepeer-review

8 Scopus citations

Abstract

To improve the performance of software projects, a number of practices are encouraged that serve to control certain risks in the development process, including a lack of essential skills and knowledge related to the application domain and system development process. A potential mediating variable between the lack of skill risk and project performance is the ability of an organization to acquire the essential domain knowledge and technology skills through learning, specifically organizational technology learning. However, the same lack of knowledge that hinders good project performance may also inhibit learning. This study examines the relationship between information system personnel skills and domain knowledge, organizational technology learning, and software project performance with a sample of professional software developers. Indications are that the relationship between information systems (IS) personnel skills and project performance is partially mediated by organizational technology learning.

Original languageEnglish
Pages (from-to)32-45
Number of pages14
JournalInformation Resources Management Journal
Volume20
Issue number3
DOIs
StatePublished - 2007

Keywords

  • Is project management
  • Is project risk management
  • Is skill requirements
  • Knowledge acquisition
  • Knowledge need
  • Organizational knowledge
  • Organizational learning
  • Project performance

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