IT support in manufacturing firms for a knowledge management dynamic capability link to performance

Eric Wang, Gary Klein, James J. Jiang

Research output: Contribution to journalArticlepeer-review

91 Scopus citations

Abstract

Information technology (IT) is applied in many settings of knowledge management (KM) under the premise that a manufacturing organization will gain direct benefit from the investment. However, direct links from investment in IT to organizational performance have always been elusive. Strategic management research presents a concept of dynamic capabilities to model the ability of an organization to respond effectively to changes in the environment and leverage performance. By using this capability as a mediating variable, IT support of KM is shown to indirectly benefit manufacturing organizations in a sample of managers from 500 manufacturing firms in Taiwan. This link indicates firms must carefully align the IT support to strategic needs.

Original languageEnglish
Pages (from-to)2419-2434
Number of pages16
JournalInternational Journal of Production Research
Volume45
Issue number11
DOIs
StatePublished - Jun 2007

Keywords

  • Dynamic capability
  • IT support
  • Knowledge management

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