Investigation of ERP implementation problems in organization environment

W. H. Tsai, W. R. Lin, S. J. Lin, J. L. Hsu

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

In this study, the effect of ERP implementation problems on ERP performance improvement level is explored about organization environment risk, and DeLone and McLean's IS success model is used to measure ERP performance improvement level. Our research results indicate that the most frequent post-implementation problems is in top managers' participation, and then firm's policies and process, project redevelopment, organization transform and organization environment transformation, respectively.

Original languageEnglish
Title of host publicationIEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management
Pages1825-1829
Number of pages5
DOIs
StatePublished - 2009
EventIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2009 - Hong Kong, China
Duration: 8 Dec 200911 Dec 2009

Publication series

NameIEEM 2009 - IEEE International Conference on Industrial Engineering and Engineering Management

Conference

ConferenceIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2009
Country/TerritoryChina
CityHong Kong
Period8/12/0911/12/09

Keywords

  • DeLone and McLean's IS success model
  • ERP implementation problems
  • Organization risk

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