Identifying the key factors for chiller system collaborative service design

Dong Shang Chang, Chia Chun Liao

Research output: Contribution to journalArticlepeer-review

11 Scopus citations


This paper applies the Analytical Hierarchy Process (AHP) in calculating the weights and uses Cause-Effect Grey Relational Analysis (CEGRA) to rank system performance based on multiple criteria evaluation. AHP is compared with CEGRA in ranking the alternatives, thus achieving improved environmentally friendly system performance. This paper uses the TFT-LCD chiller in Taiwan to measure the model's reliability and validity through comparison with the traditional strengths and weaknesses assessment. Businesses should cooperate with collaborative vendors and apply the service science management concept to improve performance and reduce energy waste.

Original languageEnglish
Pages (from-to)286-293
Number of pages8
JournalEnergy and Buildings
StatePublished - Jun 2012


  • AHP
  • Chiller
  • Service science


Dive into the research topics of 'Identifying the key factors for chiller system collaborative service design'. Together they form a unique fingerprint.

Cite this