TY - JOUR
T1 - Exploring the determinants of software process improvement success
T2 - A dynamic capability view
AU - Lee, Jung Chieh
AU - Chen, Chung Yang
N1 - Publisher Copyright:
© The Author(s) 2017.
PY - 2019/1/1
Y1 - 2019/1/1
N2 - Existing studies indicate that external knowledge exploration plays a critical role in software process improvement (SPI) success. However, how external SPI knowledge is utilized internally within firms for continual improvements under an organization’s changing environments is still unclear. To address this question, this research uses the dynamic capabilities theory, by focusing on absorptive capacity (AC) – a knowledge-based dynamic capability – and its contextual influence, due to organizational climate, to explore and examine a firm’s ability to achieve and sustain SPI success. Specifically, we develop a model that considers cohesion, innovation and autonomy climates, to further explore how organizational climate influences AC. A survey is conducted to examine the model, by analyzing 125 Chinese and Taiwanese firms certified with Capability Maturity Model Integration (CMMI), a recognized SPI program. Results suggest that cohesion, innovation and autonomy climates positively influence AC, which ultimately can lead to SPI success. In particular, among the three climates, cohesion climate plays a more dominant role in contributing to AC.
AB - Existing studies indicate that external knowledge exploration plays a critical role in software process improvement (SPI) success. However, how external SPI knowledge is utilized internally within firms for continual improvements under an organization’s changing environments is still unclear. To address this question, this research uses the dynamic capabilities theory, by focusing on absorptive capacity (AC) – a knowledge-based dynamic capability – and its contextual influence, due to organizational climate, to explore and examine a firm’s ability to achieve and sustain SPI success. Specifically, we develop a model that considers cohesion, innovation and autonomy climates, to further explore how organizational climate influences AC. A survey is conducted to examine the model, by analyzing 125 Chinese and Taiwanese firms certified with Capability Maturity Model Integration (CMMI), a recognized SPI program. Results suggest that cohesion, innovation and autonomy climates positively influence AC, which ultimately can lead to SPI success. In particular, among the three climates, cohesion climate plays a more dominant role in contributing to AC.
KW - absorptive capacity
KW - capability maturity model integration
KW - China
KW - dynamic capability
KW - innovation climate
KW - organizational climate
KW - software process improvement
KW - Taiwan
UR - http://www.scopus.com/inward/record.url?scp=85041585252&partnerID=8YFLogxK
U2 - 10.1177/0266666917724194
DO - 10.1177/0266666917724194
M3 - 期刊論文
AN - SCOPUS:85041585252
SN - 0266-6669
VL - 35
SP - 6
EP - 20
JO - Information Development
JF - Information Development
IS - 1
ER -