TY - GEN
T1 - Effect of business process reengineering on logistics performance
T2 - 2007 IEEE International Conference on Automation and Logistics, ICAL 2007
AU - Shen, Chien Wen
PY - 2007
Y1 - 2007
N2 - As previous studies show mixed results regarding the effect of business process reengineering (BPR), this paper would like to discuss the effect of BPR on the performance of logistics processes such as receiving, storage, picking, order processing, and shipping. A total of 250 questionnaires were distributed to the logistics companies listed on the Taiwan Association of Logistics Management to understand interests of this research. Findings show that the average performances of respective logistics processes from the companies having adopted BPR projects are significantly better than the ones from the firms having not executed BPR projects before. Furthermore, overall logistics performance also implies the benefits of BPR. On the other hand, member size or cost of BPR project seems having no evident effect on the overall logistics performance. These results can be referred by the logistics companies for future BPR consideration.
AB - As previous studies show mixed results regarding the effect of business process reengineering (BPR), this paper would like to discuss the effect of BPR on the performance of logistics processes such as receiving, storage, picking, order processing, and shipping. A total of 250 questionnaires were distributed to the logistics companies listed on the Taiwan Association of Logistics Management to understand interests of this research. Findings show that the average performances of respective logistics processes from the companies having adopted BPR projects are significantly better than the ones from the firms having not executed BPR projects before. Furthermore, overall logistics performance also implies the benefits of BPR. On the other hand, member size or cost of BPR project seems having no evident effect on the overall logistics performance. These results can be referred by the logistics companies for future BPR consideration.
KW - Business process reengineering
KW - Logistics performance
UR - http://www.scopus.com/inward/record.url?scp=40649119272&partnerID=8YFLogxK
U2 - 10.1109/ICAL.2007.4339074
DO - 10.1109/ICAL.2007.4339074
M3 - 會議論文篇章
AN - SCOPUS:40649119272
SN - 1424415314
SN - 9781424415311
T3 - Proceedings of the IEEE International Conference on Automation and Logistics, ICAL 2007
SP - 2887
EP - 2890
BT - Proceedings of the IEEE International Conference on Automation and Logistics, ICAL 2007
Y2 - 18 August 2007 through 21 August 2007
ER -