Contingent worker and innovation performance in electronics manufacturing service industry

Chun Hsi Vivian Chen, Pi Wen Yeh, Jean Madsen

Research output: Contribution to journalArticlepeer-review

8 Scopus citations

Abstract

Purpose: This study aims to explore the influences of contingent workers on organizations’ innovation performance and develop a framework examining how innovation performance benefits from the utilization of contingent workers. Built up on a strategic human resource (HR) flexibility model, the importance of coordination flexibility of contingent worker skills and behaviors is highlighted. Design/methodology/approach: Structural equation modeling is used to test the proposed hypotheses by using data collected from 163 paired surveys in Taiwan. The results provide support on the hypotheses. Findings: The findings in this study highlight the coordination flexibility of contingent worker skills and behaviors, adaptive capability and knowledge integration on innovation performance in highly competitive industries. This study provides evidence linking coordination flexibility of contingent worker skills and behaviors and organizational innovation performance, and can contribute to the strategic HR management literature. Originality/value: Coordination flexibility of contingent worker skills and behaviors contributes positively to innovation performance. According to the findings, managers should pay more attention on the contingent workers’ coordination practices to enhance organizational innovation performance in the manufacturing firms. In addition to the managerial implications, research limitations and future research directions are also discussed.

Original languageEnglish
Pages (from-to)1003-1018
Number of pages16
JournalChinese Management Studies
Volume13
Issue number4
DOIs
StatePublished - 9 Dec 2019

Keywords

  • Flexible labour
  • Human resource management
  • Knowledge management
  • Organizational performance

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