Common-use check-in counter reassignments with a variable number of service lines and variable length of time window

Shangyao Yan, Ching Hui Tang, Jun Hsiu Chen

Research output: Contribution to journalArticlepeer-review

Abstract

In the real world, there are a number of common factors that can cause perturbations at check-in counters, such as an airport closure, a temporary power failure, crashing of the counter computer, baggage conveyor belt malfunctions, and so on, forcing the airport authority to reassign flights to new check-in counters. In this study, we develop a model and a solution method to solve common-use check-in counter reassignment problems with a variable number of service lines and a variable length of time window. To test how well the proposed model and the solution method can be applied to the real world, we perform numerical tests based on a hypothetical incident in relation to a Taiwan airports operations. The test results show that the model and solution would be useful for the airport authority in actual operations.

Original languageEnglish
Pages (from-to)643-658
Number of pages16
JournalJournal of the Chinese Institute of Engineers, Transactions of the Chinese Institute of Engineers,Series A/Chung-kuo Kung Ch'eng Hsuch K'an
Volume37
Issue number5
DOIs
StatePublished - 1 Jul 2014

Keywords

  • common-use check-in counter
  • integer programming
  • reassignment
  • variable length of time window

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