Assessment of automation and integration technology's impacts on project stakeholder success

Lack of information regarding technology benefits along with uncertain competitive advantage from new technology has resulted in industry reluctance to implement new technologies. An industry-wide survey was used to collect project data from more than 200 capital facility projects on the issue of technology usage and overall project success. Eleven research hypotheses are presented and analyzed according to four different data class variables: Industry Sector, Total Installed Cost, public vs. private, and Greenfield vs. expansion vs. renovation projects. Findings pertaining to associations between project success and technology usage at the project and phase level are discussed. The results of this research indicate that automation and integration technology may contribute significantly to project performance in terms of stakeholder success, particularly for certain types of projects. Findings from this study can provide companies with information on technology benefits and whether to apply technology to certain work functions.