Applying process improvement approach to the design and development of a multimedia-based training management system

Jihn Chang J. Jehng, Jia Sheng Heh

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Multimedia-based training management has been challenged for its administrative efficiency in managing the training process. The problem could arise from the system design and development that often focuses on the functional deployment instead of the process redesign. This article proposes a process improvement approach by applying process flowcharting and value analysis techniques. This approach first analyzes and diagnoses specific tasks occurring in the entire training management process. Unnecessary tasks were then integrated, redesigned or eliminated so that the restructured process can be more simple, flexible and at a low cost. The design of the MTI multimedia-based training management system is described for illustration. Results of the system performance evaluation showed that the amount of in-house training management works have been reduced and the entire process has been condensed into one fourth of the original cycle time.

Original languageEnglish
Title of host publicationAdvances in Multimedia Information Processing - PCM 2001 - 2nd IEEE Pacific Rim Conference on Multimedia, Proceedings
EditorsHeung-Yeung Shum, Mark Liao, Shih-Fu Chang
PublisherSpringer Verlag
Pages324-334
Number of pages11
ISBN (Print)3540426809, 9783540426806
DOIs
StatePublished - 2001
Event2nd IEEE Pacific-Rim Conference on Multimedia, IEEE-PCM 2001 - Beijing, China
Duration: 24 Oct 200126 Oct 2001

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume2195
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference2nd IEEE Pacific-Rim Conference on Multimedia, IEEE-PCM 2001
Country/TerritoryChina
CityBeijing
Period24/10/0126/10/01

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