An investigation of employees' use of e-learning systems: Applying the technology acceptance model

Yi Hsuan Lee, Yi Chuan Hsieh, Yen Hsun Chen

Research output: Contribution to journalArticlepeer-review

133 Scopus citations

Abstract

The purpose of this study is to apply the technology acceptance model to examine the employees' attitudes and acceptance of electronic learning (e-learning) systems in organisations. This study examines four factors (organisational support, computer self-efficacy, prior experience and task equivocality) that are believed to influence employees' perceived usefulness, perceived ease of use, attitudes and intention to use e-learning systems. Participants were selected from Taiwanese companies that have already implemented e-learning systems. Three hundred and thirty-two valid questionnaires were collected, and structure equation modelling was conducted to test the research hypotheses. The findings provided practical implications for organisational trainers, educators and e-learning system developers.

Original languageEnglish
Pages (from-to)173-189
Number of pages17
JournalBehaviour and Information Technology
Volume32
Issue number2
DOIs
StatePublished - 1 Feb 2013

Keywords

  • computer self-efficacy
  • e-learning systems
  • organisational support
  • prior experience
  • task equivocality
  • technology acceptance model

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