An exploratory study of the emergent theory for enterprise resource planning upgrade decision

Celeste S.P. Ng, Eric T.G. Wang

Research output: Contribution to conferencePaperpeer-review

3 Scopus citations

Abstract

This study finds that ERP upgrade decision is highly related to the type of incentives expected to be derived (or the type of business problems expected to be resolved by) from an ERP upgrade project. The incentives expected to be realized from an ERP upgrade appears to be a strong factor influencing ERP upgrade decision. Likewise, our empirical results here also suggest that the similarity between a firm and an ERP system business process has a strong impact on an ERP upgrade decision. However, symbols attached to an ERP system do not seem to be a strong differentiating- or salient-factor for an ERP upgrade decision. This is also the case for top management supports, which fail to prove to be a strong factor influencing ERP upgrade decision. However, we can argue that top management supports are necessary but not a sufficient factor to justify for an ERP upgrade.Ng, CSP and Wang, ETG

Original languageEnglish
StatePublished - 2014
Event25th Australasian Conference on Information Systems, ACIS 2014 - Auckland, New Zealand
Duration: 8 Dec 201410 Dec 2014

Conference

Conference25th Australasian Conference on Information Systems, ACIS 2014
Country/TerritoryNew Zealand
CityAuckland
Period8/12/1410/12/14

Keywords

  • Enterprise resource planning
  • Positivist case study
  • Software upgrade
  • Theory-building
  • Upgrade decision

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