A Telecom-Domain Online Customer Service Assistant Based on Question Answering with Word Embedding and Intent Classification

Jui Yang Wang, Ming Feng Kuo, Jen Chieh Han, Chao Chuang Shih, Chun Hsun Chen, Po Ching Lee, Richard Tzong Han Tsai

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Scopus citations

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Computer Science