A Research on Quality Management of Feasibility Study Report: A Case Study of Mekong River Delta, Vietnam

Projects in Can Tho, one out of five biggest cities in Vietnam and becomes the most developed city in Mekong River Delta, that reach better outcomes usually derive from private sector whilst most of public projects are in the same patterns like lack of money, escalation in total cost investment, or even design changes during construction period. These issues are the typical wastefulness in public investment of Vietnamese construction industry. Many researches on the issues have been conducted but their research orientation has commonly focused on project implementation phase or closing phase rather than pre-construction phase. It is interesting to note that the three primary phases in a Vietnamese project life cycle are highly likely fit in the three phases in Juran Trilogy Diagram, namely quality planning, quality control and quality improvement. This also concludes that a lower quality of feasibility study report in preparation phase will result in a lot of wasted money in successional phases and vice versa. The overall aim of this research, therefore, is to improve quality in performance of the feasibility study reports of new construction projects for which public budgets are being allocated efficiently. The two main research objectives are to find out factors or attributes affecting quality management of feasibility study reports in public investment affairs of Group-B or higher projects and to integrate appropriately the so-called “best practice” feasibility study model from western countries into Vietnamese construction industry. Thanks to the most important factors, the research shall also develop a quality checklist to determine qualitative indicators of progressing activities as well as suggested to review or make appropriate decisions.